Contact us
Questions about your pillow or your order? Check these first, or send us a message.
Which pillow should I buy?
Both have the same butterfly contour. The Contour Pillow (from R749) is our everyday pillow with quilted memory foam. The Contour Pro (from R1,499) is our most premium pillow: 60D high-density memory foam (about 1.35 kg), a smooth cooling-touch outer cover plus an inner dust cover, and a carry bag.
Which side should I sleep on?
Turn the pillow to choose the height. The lower side usually suits back sleepers and smaller frames. The higher side usually suits side sleepers and broader shoulders. Your head should stay level with your spine.
How long does delivery take?
Orders are packed and dispatched within 1–2 business days and delivered by The Courier Guy in about 5–8 business days, anywhere in South Africa. You get a tracking number by email as soon as your order ships.
How much is delivery?
Delivery is free on orders over R1,000, so any 2-pack, 3-pack or Contour Pro ships free. For smaller orders the delivery cost is shown at checkout.
What if my pillow arrives faulty or damaged?
We replace it free of charge. Contact us within 7 days of delivery with your order number and a photo. We don’t offer refunds or exchanges for change of mind. See our refund policy.
Send us a message
We reply within one business day.
